Privacy Policy

The Social Selling Company Limited
71-75 Shelton Street
London
WC2H 9JQ
United Kingdom
E: [email protected]
W: https://socialselling.co.uk

Effective from: 1 November 2025

1. Introduction

This Privacy Policy explains how The Social Selling Company Limited collects, uses, stores, and protects your personal data when you use our websites and services.

This policy applies to all services delivered through the websites pipeline44.com, socialselling.co.uk, suite.socialselling.co.uk, silla.co, suitepage.co and any associated platforms operated by Social Selling.

2. Data Controller

For the purposes of data protection legislation, the data controller is The Social Selling Company Limited, registered in England under 11674627.

If you have questions about this policy or how your data is used, you can contact us at: [email protected]

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Name and contact information
  • Email address
  • Billing and payment information
  • Account login details
  • Business information you provide
  • Usage data relating to how you interact with our platform and services
  • Communication records when you contact us

4. How We Collect Data

We collect personal data in several ways, including:

  • When you register for an account
  • When you purchase products or services
  • When you participate in community discussions or live sessions
  • When you contact our support team
  • Through cookies and tracking technologies on our websites

5. How We Use Your Data

We use your personal data to:

  • Provide access to our services and membership platform
  • Process payments and manage subscriptions
  • Communicate with you about your account or services
  • Provide customer support
  • Improve our services, software, and user experience
  • Meet legal and regulatory obligations

6. Legal Basis for Processing

We process personal data on the following legal bases:

  • Performance of a contract with you
  • Compliance with legal obligations
  • Legitimate interests in operating and improving our services
  • Your consent where required

7. Data Sharing

We may share your data with trusted third-party service providers where necessary to deliver our services.

Examples include payment processors, hosting providers, email service providers, analytics tools, and community platforms.

All third parties are required to handle your data in accordance with applicable data protection laws.

8. Data Security

We implement reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

However, no internet-based service can guarantee absolute security.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

10. Call and Session Recordings

We may record sales calls, advisory sessions, 1-to-1 calls, live training sessions, and other interactions for the purposes of:

  • delivering our services
  • training and quality assurance
  • internal review and improvement
  • maintaining customer records and history
  • providing access to content within our platform
  • creating training materials and, where appropriate, marketing content

Recordings may include audio, video, screen sharing, chat content, and transcripts generated from those recordings.

Sales calls and customer interactions may be recorded and transcribed, and retained as part of our internal customer records.

Where recordings are made available within our platform, they may be accessible to members as part of the services provided. Access to such recordings may be removed where a membership ends.

Live sessions may be recorded and reused as part of our training materials and may, in some cases, be used for promotional or marketing purposes.

We process this data on the basis of contract performance and our legitimate interests in operating, improving, and promoting our services.

We retain recordings and associated data for as long as reasonably necessary for these purposes. In some cases, recordings may be retained for extended periods where they form part of ongoing training materials, customer records, or business documentation.

11. Your Rights

Under UK data protection law you have certain rights regarding your personal data, including the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data in certain circumstances
  • Restrict or object to certain processing
  • Request transfer of your data

Requests relating to these rights should be sent to: [email protected]

12. Cookies

Our websites use cookies and similar tracking technologies to improve functionality and understand how visitors use our services.

Details about how cookies are used can be found in our Cookie Policy: https://socialselling.co.uk/legal/cookies

13. External Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at: https://socialselling.co.uk/legal/privacy

Last updated: 27 March 2026